Abdul! 👋
Connect a channel to see messages, comments, and stats.
Connect your channels
Bring your messaging into one shared inbox. Available channels depend on your plan — locked ones need an upgrade.
Automate replies, send templates & run campaigns 24/7.
Reply to DMs, story mentions and comments instantly.
Manage Page messages and comments in one inbox.
Getting Started
1 / 3Flows
Build automation flows for your business channels.
Automatixes — Lead Capture
v1 - leads
Whisper Voice Note Auto-Transcription
v1 - voice-replies
Order Taking & Catalog Inquiries
v1 - catalog
Conversations
No conversations
Conversations will appear here when customers message your connected WhatsApp number.
Select a conversation
Choose a conversation from the list to view incoming customer messages, voice notes, and take over.
Customer Name
+92 300 1234567Leads
| NAME | PHONE | STATUS | SCORE | SOURCE | FLOW | DATE | ACTIONS |
|---|
No leads yet
Leads will appear here when customers interact with your AI flows on WhatsApp.
Pipelines
Select a pipeline to edit
Or create a new one to automate customer deal stages.
Settings
Manage your 12bot tenant configuration.
Account & Profile
Manage your personal details, business name, and linked contact
Bot Configuration
Configure how your WhatsApp bot behaves and communicates with customers.
Team & Roles
Add agents and managers with role-based access. Each member gets their own login.
Inbox & resolved chats
Control which agents can see resolved conversations, and what happens when a customer messages again.
After a chat is resolved, show it to
Legal
View the platform legal pages for your 12bot account.
Developer API
Manage API keys, configure rate limits, monitor usage, and read integration docs.
API Keys
Keys for programmatic access. New keys are shown once on create or rotate.
No API keys yet
Create the first key to get started.
External Integration
Send lead updates to your systems when leads are created, updated, or deleted.
No integrations yet
Add an endpoint to receive lead updates from 12bot in real time.
Billing & plan
Compare plans and upgrade when you need more capacity.
14-day free trial • Facebook & Instagram included
For small businesses getting started with WhatsApp automation.
For growing businesses with advanced automation needs.
For established businesses with high volume needs.
Enterprise
Unlimited seats • Custom solutions for high volume users
Usage
Sent message will appear here once members start using features.
Usage charts will appear here as your team uses features.
Support
Track and manage your support tickets
No support tickets yet
Having trouble? Our platform team is here to help. Create a ticket and we'll respond quickly.
